A How-to Guide For Being a Good Sales Listener
You are going to have better sales conversions when have are good are good at listening as a sales representative. This, in turn, can help you get more deals. Just internalizing tips to make you listening skills better is not sufficient. The hardest part is actually practicing, honing and using the skills. This is here the help of a sales coach comes in handy. Sales managers should take the responsibility of coaching their sales rep in relation to the art of listening to their prospects. It a great way that can be utilized in enhancing sales performance. Below are the tips that can be of great help.
First and foremost slow the conversation down. Sales reps normally talk a lot and have numerous opinions and ideas. This is a characteristic that can make them talk really fast. Talking fast can cause hurt to your relationship with your prospect. You may cause them to be uninterested or even stress out. Instead take the initiative of articulating the thought you at the speed level that is digestible. To help and guide your prospects in sharing what they have is ask them some questions and stop whenever clarification is needed.
Secondly never make the mistake of interrupting. Interruptions can limit your prospects form letting out all that they have to say. They could have so much that would help guide your conversation. The fear of being silent is something that should not root in your mind. You are going to notice that if you speak at the time that your prospect is done talking they are going to often have something that they can add on.
It is essential that you clarify and paraphrase. A great part of listening closely to a person is allowing them to know that you are listening closely. The speaker is going to know that you are listening and will really appreciate it. Also it will be easy for them to like you. Make an attempt of paraphrasing their thoughts in your very own words so as to show that you care about what they are saying. Also be certain that you properly understand them.
Lastly, you should pay attention to emotions. Words are not always the true representation of what other people are saying. A conversation is not always easily interpreted over the phone. Owing to the fact that you are not able to tell a person’s body language. Nevertheless, it can happen. You can start by feeling out the tone of their voice as well as stress levels.